What Owners and Admins can do on any Source or Collection
Day-to-day, Owners and Admins are interchangeable. The only thing an Owner can do that an Admin can’t is billing and deleting the whole organization. Across every Source and Collection in the org, Owners and Admins can:
The important line is the one on the right: Admins can see that a Collection exists. They can’t read what’s inside it. Seeing a Collection’s existence is part of managing the org. Reading the files inside is a separate, audited step.
This matters for sensitive work: privileged legal communications, unreleased creative, personal archives. An Org Admin can reassign ownership of a Collection called
Smith v. Jones: Privileged Communications without ever reading a word of what’s in it.
Reading private content: self-elevation
If an Admin genuinely needs to look inside a Collection (to investigate an issue, review what’s there before off-boarding, or help troubleshoot), there’s a deliberate path for that: they promote themselves into the Collection. This is called self-elevation. When an Admin self-elevates:- They pick a role on the Collection (usually Admin, sometimes Editor or Viewer).
- 1Archive asks them to write a reason for the elevation before the change goes through.
- The elevation is written to the activity log permanently, along with the reason.
- The Collection’s current Owners get a notification that an Admin elevated themselves in.
Self-elevation leaves a permanent mark. Use it when the work genuinely requires seeing the
contents of a Collection, and write a reason that makes sense to the Collection’s Owners.
“Off-boarding J. Smith” or “Investigating a broken link reported by client” is the right kind of
reason. “Curious” is not.
Admin controls for Collections
Owners and Admins have org-wide settings that govern how Collections can be used across the team. Who can make Collections, and how they’re shared:- Allow Collection creation. When this is on, any member of the org (including Viewers) can create Collections from Sources they have access to. Turn it off to restrict Collection creation to Owners and Admins only.
- Allow sharing Collections outside the org. When this is on, Collections can be shared with collaborators who aren’t part of the organization. Turn it off to keep all Collection sharing internal.
- Allow public links. When this is on, members can create links that anyone with the URL can open, no password needed. Turn it off to block public links across the org.
- Allow password-protected links. When this is on, members can create links that open only with a password. Turn it off to block password-protected links across the org.
Off-boarding someone who’s leaving
Removing someone who’s leaving has its own page, because it’s one of the few admin jobs people need to find in a hurry. It covers handing off or deleting the Collections they own, revoking every share and link they held, and what changes if you bring them back later.Off-boarding
Remove someone who’s leaving in a single flow, and see exactly what access
goes with them.